Privacy policy

Last Updated: September 22, 2026

WovenRootsHome values the privacy of customers and website visitors. This Privacy Policy describes the types of information that may be collected through our website and how that information may be used in connection with our online store.

Information Provided by Customers

When you place an order or contact us, we may receive information such as your name, email address, shipping address, billing information, order details, and the information included in your customer service message.

Information Collected Through Website Use

Our website may collect certain technical information associated with website use, such as browser information, device information, approximate location information, and information about interactions with the website.

Cookies and similar technologies may be used to support website functions, remember preferences, understand website activity, and improve the online shopping experience.

How We Use Customer Information

Information may be used for purposes including:

Processing and fulfilling customer orders.
Arranging product shipment and delivery.
Processing payments through applicable payment providers.
Responding to customer questions and support requests.
Processing returns and refunds.
Maintaining and operating our website.
Detecting and preventing fraudulent or unauthorized activity.
Maintaining business and transaction records.
Meeting applicable legal and regulatory requirements.

Payment Services

Payments may be handled by third-party payment providers. Payment information submitted during checkout may be processed according to the applicable provider's systems, terms, and privacy practices.

Service Providers

We may work with service providers that support functions such as website hosting, payment processing, analytics, shipping, order fulfillment, and customer service.

These providers may receive information necessary to perform the services they provide to our business.

Information Security

We use reasonable measures intended to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Information Retention

We may retain information for as long as reasonably necessary for order fulfillment, customer support, transaction records, fraud prevention, dispute resolution, and applicable legal requirements.

Privacy Requests

If you have a privacy-related question or request concerning information associated with your interactions with WovenRootsHome, contact service@wovenrootshome.shop.

Privacy-related requests will receive a response within 10 business days after receipt.

If additional time is required because of the nature or complexity of the request, we will notify you within the initial 10-business-day period.

Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children under the applicable age for online consent.

Policy Changes

We may update this Privacy Policy when our website, services, or information practices change. The revised policy will be posted on this page with an updated Last Updated date.